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Customer Sales Representative

2 months ago


Lebanon, Pennsylvania, United States The UPS Store, 6265 Full time
Customer Sales Specialist

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Specialist at The UPS Store, 6265. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and promoting our products and services.

Key Responsibilities:
  • Greet and assist customers in a friendly and professional manner
  • Process product returns and exchanges
  • Pack and ship customer items with accuracy and efficiency
  • Provide information and after-sales support to customers
  • Ensure retail racks are fully stocked and visually appealing
  • Manage merchandise returns and resolve customer complaints
  • Promote discounts and special offers to customers
  • Provide customer feedback to the Store Manager
  • Stay up to date with new products and services
  • Keep the store tidy and organized
  • Cross-sell and up-sell products and services to customers
Requirements:
  • Basic math skills and attention to detail
  • Excellent communication and interpersonal skills
  • Computer skills and ability to learn new software
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Flexibility to work various shifts, including weekends
  • High school degree or equivalent
Training and Development:
  • Paid training provided, including in-person and online training sessions
  • Opportunities for career advancement and professional growth
Physical Requirements:
  • Ability to stand for long periods and lift up to 40-50 pounds
  • Excellent attendance record and punctuality