IT Support Specialist

4 days ago


Wilmington, Massachusetts, United States GPI Full time
About GPI

GPI is a multi-disciplinary firm that provides professional construction and inspection services, planning, survey, geomatics, design, landscape architecture, and engineering to all levels of government and industry.

Job Summary

We are seeking a highly motivated IT Support Specialist to join our team. The successful candidate will provide technical support to our staff, maintain computer systems and peripherals, and aid in documenting IT systems and processes.

Responsibilities
  • Provide technical support to field and office staff
  • Maintain, analyze, and troubleshoot computer systems and computer peripherals
  • Maintain user account information, including rights, security, and system groups
  • Aid in documenting IT systems and processes
  • Assist with regional office and company-wide projects and initiatives as needed
Requirements
  • At least 1-2 years of relevant IT experience
  • CompTIA A+, Network+, Security+ certifications or equivalent experience
  • Thorough interpersonal communication skills both in person and remote
  • Knowledge of Windows 10/11, Microsoft Hyper-V, and Microsoft Server 2016 to 2019 preferred
Benefits

GPI offers excellent benefits, including a 401(k) plan, ESOP, medical/dental/vision plans, paid time off, and more.

Equal Opportunity Employer

GPI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status.



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