Tax Service Representative

1 day ago


Hanover, Pennsylvania, United States H&R Block Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist at our H&R Block franchise location. As a key member of our front desk team, you will be responsible for providing exceptional client service, ensuring a seamless experience for our clients, and contributing to the overall success of our office.

Key Responsibilities
  • Answer phone calls and greet clients in a friendly and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service
  • Maintain office cleanliness and organization
  • Perform other duties as assigned
Requirements
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task and prioritize tasks
  • Strong organizational and time-management skills
  • Computer proficiency with Microsoft Office
What We Offer

As a Receptionist at H&R Block, you will have the opportunity to work in a dynamic and supportive environment, where you can grow and develop your skills. We offer competitive compensation and benefits, as well as opportunities for advancement and professional development.



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