Front Desk Registration Coordinator

3 weeks ago


Littleton, United States Highlands Ranch Metro District Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Registration Clerk to join our team at the Highlands Ranch Senior Center. This role is responsible for providing exceptional service to our patrons, registering them for activities and memberships, and maintaining accurate records.

Key Responsibilities
  • Registration and Customer Service: Greet and welcome guests, register patrons for activities and memberships, and provide information on our programs and services.
  • Financial Transactions: Manage monetary transactions, operate the cash drawer, and balance daily sales.
  • Software Operations: Utilize our specialized registration software to register customers, generate reports, and manage cancellations, wait lists, and refunds.
  • Facility Management: Maintain and file records, assist with facility tours, and respond to customer inquiries.
Requirements
  • Education and Experience: High school diploma or equivalent, and a minimum of one year of experience in reception duties and customer service.
  • Necessary Skills and Abilities: Ability to carry out instructions, interact tactfully with people, and work independently. Proficient in computer skills and ability to learn our software systems.
Work Environment

The work environment is generally quiet, with occasional moderate noise levels during operating hours. Regular and predictable attendance is an essential function of the job.


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