Commercial Lines Insurance Representative
2 days ago
We are seeking a highly skilled Commercial Lines Customer Service Representative to join our team at Allers Morrison Insurance Agency. As a key member of our team, you will be responsible for providing exceptional customer service and building long-term relationships with our clients.
The ideal candidate will have a strong understanding of commercial lines insurance coverages, including P&C and Trucking, and be able to analyze and process certificates of insurance, auto identification cards, and driver checks. You will also be responsible for preparing and processing requests for mid-term endorsements, managing pending renewals, and submitting applications online via insurance company rating systems.
We offer a competitive base salary, 401K with a company match, PTO sick days & vacation days, company paid holidays, team incentive based bonus opportunities, and CE reimbursement. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Provide exceptional customer service and build long-term relationships with clients
- Analyze and process certificates of insurance, auto identification cards, and driver checks
- Prepare and process requests for mid-term endorsements
- Manage pending renewals and submit applications online via insurance company rating systems
- Follow up with customers as necessary regarding missing information
- Upload, index or attach documents in Document Management System
- Seek assistance from senior team members when confronted with unfamiliar or complex processing transactions
Requirements:
- High School diploma or equivalent
- 1-3+ years of insurance or office experience
- Strong customer service, verbal and written communication skills
- Knowledge of commercial lines insurance coverages, including P&C and Trucking
- Active Illinois Property & Casualty Insurance Producer's License or obtained within the first 6 months of employment
- Proficient in MS Word, Excel, and Outlook
- Experience working with paperless systems
About Allers Morrison Insurance Agency:
Allers Morrison Insurance Agency has been a Trusted Choice for families and business in the Downers Grove and surrounding communities since 1962. We service the needs of customers across the US with Trucking, Business and Personal insurance.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.
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