Service Center Director

19 hours ago


Ocala, Florida, United States Geoprobe Systems® Full time
Job Overview

Geoprobe Systems is seeking a highly skilled and experienced Service Center Manager to lead our Southeast-based service sales and service shop. This individual will be responsible for overseeing the day-to-day activities of the team, ensuring top-notch service to our customers, and continuously improving processes to drive business growth.

Key Responsibilities
  • Collaborate with the Service Director to set strategic objectives and manage operations to achieve them.
  • Promote SESC business growth while maintaining a strong focus on customer needs.
  • Develop and implement effective sales and service strategies to increase billable hours and revenue.
  • Build and sustain a positive Geoprobe culture within the SESC team, aligning with company objectives.
  • Identify and implement process improvements to enhance efficiency and quality.
  • Lead and motivate employees to achieve their full potential, providing opportunities for growth and development.
  • Manage time and vacation approvals, hiring, and employee relations.
  • Make recommendations on capital expenditures to improve capacity and quality.
Requirements
  • Humble and team-oriented, with a strong focus on collective success.
  • Hungry for challenges and self-motivated, with a passion for working hard.
  • Smart interpersonally, with strong listening skills and the ability to relate well to others.
  • Flexible and adaptable, with a willingness to learn and grow.
  • Resilient and able to overcome obstacles, with a strong sense of determination.
  • Decisive leadership skills and problem-solving abilities under pressure.
  • Outward mindset, with a focus on understanding customer needs and objectives.
  • Strong interpersonal and communication skills, both verbal and written.
  • Organization skills with a strong attention to detail.
  • Mechanical ability and SAP experience preferred.
What We Offer
  • 401(k) plan
  • Health insurance
  • Vacation time
  • Sick leave
  • Profit sharing


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