Supervisor, Rating
1 week ago
En tant que responsable de l'analyse des données d'audit et de la supervision de l'équipe de tarification, vous serez chargé de:
- Agir en tant que premier point de contact pour les membres de l'équipe et les clients en cas de demandes complexes.
- Enquêter, identifier, surveiller et reconcilier les divergences d'audit afin de garantir l'exactitude de la tarification.
- Mettre en œuvre les meilleures pratiques pour recueillir, examiner et enregistrer les informations d'audit requises.
- Superviser les collaborateurs, les encadrer et les coacher si nécessaire.
- Travailler avec le service de tarification pour résoudre les problèmes de tarification, d'exactitude et de mise en œuvre.
- Veiller à ce que les tarifs soient établis dans l'ordre chronologique et dans les délais impartis.
- Préparer et documenter toutes les réunions hebdomadaires.
- Rediger et communiquer les SOP et les procédures du département, et les tenir à jour en permanence.
- Préparer et analyser les rapports réguliers et ad hoc.
- Respecter toutes les lois/réglementations applicables, ainsi que les politiques/procedures de l'entreprise.
- Effectuer d'autres tâches en fonction des besoins.
Pour réussir dans ce rôle, vous devez avoir:
- Un diplôme post-secondaire.
- Trois (3) ans d'expérience professionnelle dans le domaine des transports.
- Une expérience antérieure en matière de leadership.
- Une capacité à lire, comprendre et appliquer les termes et conditions des connaissements, des accords avec les clients et des tarifs FedEx.
- Une capacité avérée à travailler avec un volume de travail élevé tout en restant concentré et en obtenant des résultats d'une grande précision.
- Des excellentes compétences en matière de gestion du temps, d'organisation, d'analyse et de résolution de problèmes, y compris un grand sens du détail.
- Des excellentes compétences interpersonnelles, ainsi qu'une forte capacité à encadrer, persuader, collaborer et établir des partenariats à tous les niveaux de l'organisation.
- Une connaissance intermédiaire de Microsoft Office (Excel, Word, Outlook, Teams, Sharepoint, PowerPoint).
- Une capacité/volonté d'apprendre de nouvelles applications, de nouveaux logiciels, de nouveaux systèmes et de nouveaux équipements, le cas échéant.
- Une capacité à gérer des priorités concurrentes et changeantes.
- Une capacité avérée à prendre l'initiative et à se motiver pour acquérir de nouvelles compétences.
- Des compétences professionnelles en matière de communication orale, écrite et de lecture.
- Une bilinguisme (anglais/français) de préférence ; obligatoire au Québec.
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