TurboTax Product Expert

4 weeks ago


New York, New York, United States Intuit - TurboTax Full time
Experience & Skills

To succeed in this role, you'll need to be proficient in the following areas:

This position doesn't require a specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their queries.

Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.

The ability to understand and empathize with our customers' needs while driving innovation and providing top-notch service.

Benefits

Get paid $18+ per hour

Receive a $300 bonus for completing 5 days of training

5 days of training, 8 hours a day, with a 1-hour lunch break

Build your own schedule with flexible hours anytime between 8am EST and 10pm EST, Monday to Sunday

You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus, you'll have an MPS (Marketplace Performance Specialist) as your advocate.

What We're Looking For

We're seeking individuals with excellent communication skills and a passion for assisting others. As a TurboTax Product Expert, you'll play a crucial role in ensuring our customers have a seamless tax filing experience.

If you're a problem-solver who enjoys helping people, we invite you to be part of our team. Apply now to join TurboTax and make tax season less taxing for everyone.

Important Details:

To receive the $300 paid training bonus, you must complete all 5 days of training, graduate, and complete 10 calls. Starting pay is $18.00 gross per hour. You must work a minimum of 20 hours per week or 40 hours per cycle from Monday to Sunday, between 8am and 10pm EST. Fees apply ($2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee).



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