Server Representative

1 week ago


Reston, Virginia, United States The Melting Pot Full time

Job Summary:

The Melting Pot is seeking a skilled Server to join our team. As a Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities:

  • Develop and maintain positive relationships with guests to ensure their satisfaction and loyalty.
  • Suggestively promote and sell food and beverage products to enhance the guest experience.
  • Follow established service sequences and standards to ensure efficient and effective service delivery.
  • Serve food and beverages according to company procedures and protocols.
  • Establish and maintain a professional and hospitable rapport with each guest, ensuring their needs are met and exceeded.
  • Comply with local laws and regulations regarding the sale and service of alcoholic beverages.
  • Accurately account for all products served to ensure inventory accuracy and minimize losses.
  • Exceed guest expectations by providing exceptional service and creating a memorable dining experience.
  • Perform opening, running, and closing side work assignments as required.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Knowledge of food and beverage products and services.
  • Ability to work effectively in a team environment.
  • Basic math skills and accuracy with cash handling.


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