Theatre Experience Ambassador

1 day ago


Minneapolis, Minnesota, United States Emagine Entertainment Full time
Job Overview

Emagine Entertainment is seeking a highly motivated and customer-focused Team Member to enhance the theatre experience for our guests. As a key member of our team, you will provide exceptional service, identify opportunities to improve the guest experience, and contribute to the success of our luxury theatres.

Key Responsibilities
  • Guest Service: Greet and educate guests about concession items, movies, rating systems, and theatre directions to ensure a welcoming and informed experience.
  • Concession and Seating: Identify and recommend additional concession and seating offerings to enhance the overall movie entertainment experience for our guests.
  • Cash Handling: Accurately process and disburse cash and credit card transactions to ensure a quick and efficient payment processing experience.
  • Environment Maintenance: Monitor and maintain the theatre environment, including food and beverage quality, restrooms, lobby, and theatres, to ensure a comfortable and clean experience for all patrons.
Requirements
  • Education and Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Computer Skills: Basic computer skills.
Performance Measurements
  1. Team Member functions are efficiently, accurately, and effectively performed in accordance with established policies and standards.
  2. Monies are balanced and any discrepancies promptly resolved.
  3. Good relations exist with guests, and guest problems or questions are courteously and promptly resolved.
  4. Good working relationships and coordination exist with other team members and management.
  5. Company sales goals are consistently met and promotions are supported.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is frequently exposed to outside weather conditions and occasionally exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually moderate to loud.

Perks of the Job
  • Free movies
  • Free popcorn & drink during shift
  • Half off food
  • Fun environment


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