Security Systems Specialist

4 days ago


Reston, Virginia, United States Prometheus Security Group Global (PSG) Full time
Job Title: Field Service Technician

The Prometheus Security Group Global (PSG) is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for the installation, programming, troubleshooting, testing, and maintenance of IP-based physical access control (PACS), intrusion detection (IDS), and video surveillance (VMS) systems for high-security applications within the DOD, DOE, and other military installations.

Key Responsibilities:
  • Serve as Site Lead/Site PM to oversee all service activities at a designated service location, working closely with the assigned project/program manager to achieve on-time, under-budget project completion.
  • Provide technical training to system operators, administrators, and maintenance personnel on various systems.
  • Ensure compliance with system design criteria and specific government/end-user security requirements through systems engineering.
  • Perform implementation, troubleshooting, diagnosis, and repair of system malfunctions as a Field Services Technician.
  • Create test documentation and perform Contractor Verification Testing (CVT) and Government Acceptance Testing (GAT) for system implementations.
  • Coordinate with vendors to resolve 3rd party product issues encountered in the field.
  • Lead and train coworkers and junior technicians.
  • Prepare and submit activity reports, including daily project reports to the Director of Services and the assigned project manager.
  • Provide telephone technical support to internal technicians and customers, as assigned.
Preferred Qualifications and Credentials:
  • CompTIA Level I/II Certifications, including Security+ and Network+.
  • Cisco CCNA, CCDP, or other computer networking and related control system software experience.
  • VICADS VMS or other video management systems' programming and configuration.
  • Honeywell-Vindicator, Lynx Predator Elite, ADVANTOR, or other IDS and access control certifications.
  • Strong working knowledge of government and industry standards for security systems.
Other Minimum Qualifications:
  • Available for frequent travel (75%).
  • Pass a drug screening and criminal/credit background investigation.
  • Able to obtain a US passport and ability to travel abroad.
  • Able to obtain a SECRET security clearance.
  • Demonstrated planning and organizational skills.
  • Effective written and verbal communication ability, in the English language.
  • Clean driving record with the ability to operate Company-owned and rental cars, vans, and service vehicles.
Education Requirements:
  • Minimum High School diploma or equivalent, Associates Degree or equivalent work experience.
  • Formal military or civilian low voltage electrical and/or electronics training highly desired.
  • Minimum of 5 years of installation, programming, and testing of physical security or physical access control systems.


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