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Member Service Representative
2 months ago
At Texans Credit Union, we're seeking a highly skilled Member Service Representative to join our team. As a key member of our branch operations, you'll play a vital role in delivering exceptional service to our members, helping them achieve their financial goals.
Key Responsibilities:
- Act as the primary liaison between members and the credit union, providing expert knowledge of our products and services.
- Assist members with account maintenance, opening new accounts, and performing account modifications.
- Respond to member inquiries, troubleshoot issues, and direct them to the appropriate person for assistance.
- Provide back-up support to the branch operations, including processing teller transactions and implementing floor management.
Requirements:
- High school diploma or equivalent.
- Minimum 6 months experience in a sales and service environment with face-to-face customer interaction and cash handling.
- Successful completion of a credit check, background check, and drug screen.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive compensation package.
About Texans Credit Union:
We're a $1.5 billion financial institution with a rich history of serving our members. Our mission is to help our members achieve their financial goals, and we're committed to delivering exceptional service and support.