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Member Service Representative

2 months ago


Carrollton, Texas, United States Texans Credit Union Full time
Member Service Representative

At Texans Credit Union, we're seeking a highly skilled Member Service Representative to join our team. As a key member of our branch operations, you'll play a vital role in delivering exceptional service to our members, helping them achieve their financial goals.

Key Responsibilities:

  • Act as the primary liaison between members and the credit union, providing expert knowledge of our products and services.
  • Assist members with account maintenance, opening new accounts, and performing account modifications.
  • Respond to member inquiries, troubleshoot issues, and direct them to the appropriate person for assistance.
  • Provide back-up support to the branch operations, including processing teller transactions and implementing floor management.

Requirements:

  • High school diploma or equivalent.
  • Minimum 6 months experience in a sales and service environment with face-to-face customer interaction and cash handling.
  • Successful completion of a credit check, background check, and drug screen.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.

About Texans Credit Union:

We're a $1.5 billion financial institution with a rich history of serving our members. Our mission is to help our members achieve their financial goals, and we're committed to delivering exceptional service and support.