Team Leader

2 days ago


Sunnyvale, California, United States Whole Foods Market Full time
Job Summary

We are seeking a highly motivated and experienced Team Leader to join our Prepared Foods team at Whole Foods Market. As a Team Leader, you will be responsible for leading and developing a team of Prepared Foods Associates, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Lead and Develop Team Members: Foster a positive and inclusive team environment, providing coaching, mentoring, and feedback to team members to help them grow and develop in their roles.
  • Drive Sales Growth: Work with the team to achieve sales targets, analyze sales data, and implement strategies to increase sales and profitability.
  • Ensure Excellent Customer Service: Maintain a high level of customer satisfaction by responding promptly to customer needs, resolving issues, and providing exceptional service.
  • Manage Inventory and Merchandising: Oversee inventory levels, manage stockroom operations, and maintain a visually appealing store environment.
  • Develop and Maintain Product Knowledge: Stay up-to-date on new products, ingredients, and trends, and share knowledge with the team to drive sales and customer satisfaction.
  • Manage Vendor Relationships: Build and maintain strong relationships with vendors, negotiate prices, and ensure timely delivery of products.
  • Perform Administrative Tasks: Manage schedules, conduct performance evaluations, and maintain accurate records and reports.
Requirements
  • Experience: 18+ months retail team member experience and 6+ months of supervisory experience.
  • Skills: Excellent communication and interpersonal skills, ability to lead and motivate a team, strong problem-solving and analytical skills, and proficiency in Microsoft Office.
  • Physical Requirements: Ability to lift 50 pounds, stand for long periods, and work in a fast-paced environment.

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