Assistant Manager

7 days ago


Hemet, California, United States Cold Stone Creamery Full time

Job Summary:

Cold Stone Creamery is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading and developing our team of employees to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Train and develop employees to ensure they have the skills and knowledge needed to succeed in their roles.
  • Delegate tasks and responsibilities to team members and provide guidance and support as needed.
  • Hold team members accountable for their performance and provide constructive feedback to help them improve.
  • Ensure that our team provides fast and friendly service to our customers, meeting or exceeding our high standards.
  • Staff and schedule our team to ensure that we have the right people in the right place at the right time to meet our business needs.
  • Ensure that our cash handling and inventory management processes are accurate and efficient.
  • Work closely with our store leadership team to develop and implement strategies to drive sales growth and improve customer satisfaction.

Requirements:

  • 2+ years of experience in a management or leadership role in a fast-paced retail or food service environment.
  • Proven track record of success in leading and developing high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and vendors.
  • Strong problem-solving and analytical skills, with the ability to make sound decisions in a fast-paced environment.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.


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