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Full-Time Assistant Store Manager

2 months ago


Hemet, California, United States GameStop Full time
About the Role

As a Store Manager at GameStop, you will be responsible for leading a team of sales associates and ensuring that the store operates at its highest level of performance. Your primary goal will be to create a positive and productive work environment that fosters a culture of excellence and customer satisfaction.

Key Responsibilities
  • Lead and Develop a High-Performing Team
    • Directly influence the performance of sales associates and provide coaching and feedback to ensure they meet their goals and objectives.
    • Develop and implement strategies to improve sales performance, customer satisfaction, and employee engagement.
  • Foster a Selling Culture
    • Create a selling culture that encourages sales associates to think creatively and develop unique solutions to meet customer needs.
    • Ensure that sales associates are knowledgeable about products and services and can effectively communicate their value to customers.
  • Ensure Best-in-Class Guest Service
    • Implement and maintain best-in-class guest service standards, ensuring that every customer receives a positive and memorable experience.
    • Monitor and address any guest service issues promptly and effectively.
Requirements

To be successful in this role, you will need to have:

  • A strong leadership and management background, with experience in retail or a related field.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • A customer-focused mindset, with a passion for delivering exceptional guest service.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.