Wireless Sales Manager

1 week ago

Wausau, Wisconsin, United States OSL Retail Services Full time
Job Title: Wireless Sales Manager

Job Summary:

We are seeking a highly motivated and experienced Wireless Sales Manager to join our team at OSL Retail Services. As a Wireless Sales Manager, you will be responsible for leading a team of sales associates and overseeing the daily operations of the wireless department.

Key Responsibilities:

  • Oversee the daily operations of the wireless department, ensuring smooth and efficient service delivery
  • Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation
  • Drive sales targets and performance goals by motivating the team and implementing effective sales strategies
  • Maintain an in-depth knowledge of all products and services offered and ensure the team is also well-informed
  • Monitor inventory levels and ensure all products are adequately stocked and displayed according to company standards
  • Oversee customer inquiries, resolving issues, and ensuring a high level of customer satisfaction
  • Conduct regular team meetings to update staff on new sales targets, promotional activities, and operational changes
  • Analyze sales figures, forecast future sales, and adapt strategies to market trends
  • Coordinate with the marketing department to implement promotional campaigns and sales initiatives
  • Ensure compliance with all company policies and procedures as well as legal regulations
  • Manage the department budget, including labor costs, supplies, and other expenses
  • Maintain cleanliness and organization within the sales area to provide a pleasant shopping environment
  • Report to upper management on sales results, potential customer issues, and the overall performance of the department

Requirements:

  • Retail management experience in wireless or electronics
  • Demonstrated ability to drive team performance, sales results, and service quality
  • Strong communication and presentation skills, essential for effective leadership and customer interactions
  • Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities
  • Physical ability to lift 30-50 pounds
  • Capability to stand or walk for extended periods during shifts

Preferred Qualifications:

  • Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
  • Experience with recruitment, coaching, HR, and Canadian employment standards

About OSL Retail Services:

OSL Retail Services is a dynamic and people-centric company excelling in outsourced sales services for North America's leading Fortune 500 firms. We've built our legacy on passionate employees, exceptional customer service, and enduring relationships.

We offer an exceptional benefits package, a dynamic environment prioritizing people, and the unsurpassed opportunity to learn, grow, and thrive. Our commitment to our team is evident in our personalized in-store and online LMS training and partnerships with educational institutions like Franklin University, offering opportunities to further your true potential.

We understand the importance of financial flexibility, which is why we provide daily access to earnings through Dailypay & Wisely cards, along with various discount programs. At OSL, we are committed to each employee's success and well-being – both personally and professionally.

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