Workforce Management Process Specialist

3 weeks ago


Cleveland, Ohio, United States The Sherwin-Williams Company Full time

As a key member of our team at The Sherwin-Williams Company, you will play a critical role in developing and implementing effective workforce management processes.

Key Responsibilities:

  • Partner with technology and business unit teams to document WFM processes, ensuring all process documentation is easy to understand and accessible to relevant stakeholders.
  • Review and update documentation to reflect any changes in processes or systems.
  • Identify WFM system training needs and develop training materials and programs to support retail and manufacturing employees.
  • Collaborate with stakeholders to ensure policies meet the operational needs and challenges of business units.
  • Create comprehensive WFM policies that govern the processes related to staffing, scheduling, and overall workforce management.

Requirements:

  • Bachelor's Degree from an accredited institution, or in lieu of a degree, 12 years of experience in related fields.
  • Experience in leading change management activities, particularly related to the implementation of new processes, policies, or systems.
  • Strong written communication skills for developing clear, concise, and effective process documentation.
  • Ability to communicate complex information to a non-technical audience.
  • Exceptional analytical, problem-solving, and critical thinking skills.

Preferred Qualifications:

  • Payroll and Time & Attendance implementation experience.
  • Agile project management experience.

The Sherwin-Williams Company is an equal opportunity employer and welcomes applications from diverse candidates.



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