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Customer Service Representative

1 month ago

Spartanburg, South Carolina, United States Public Storage Full time
Job OverviewAs a Customer Service Representative at Public Storage, you will be responsible for providing exceptional service to our customers. Your primary goal will be to ensure that our customers have a positive experience with our storage facilities. This includes assisting with storage unit rentals, answering customer inquiries, and resolving any issues that may arise. If you have a passion for delivering outstanding customer service and are looking for a challenging and rewarding role, we encourage you to apply for this position.

Key Responsibilities
  • Assist customers with storage unit rentals and answer any questions they may have
  • Provide exceptional customer service and resolve any issues that may arise
  • Work independently at multiple locations, spending time both inside and outside
  • Audit cash drawers and make bank deposits
  • Help keep customers current with payments and make reminder and collection calls when required


Requirements
  • Experience in a customer service centered sales environment
  • Valid driver's license and ability to travel between locations
  • Ability to transport lift/move items weighing up to 35 pounds
  • Ability to work in outdoor environments, including climbing stairs and opening large doors


What We Offer
  • Competitive hourly rate
  • Opportunity for performance-based bonuses
  • On-site company housing available at many locations
  • Flexible and full-time schedules available