Customer Service Representative
4 weeks ago
As a Mid/Second Shift Associate at Scotchman, you'll be at the heart of the action, serving a diverse range of customers during the bustling midday and early evening hours. Our convenience store and gas station become a central hub for customers, from lunchtime regulars to evening commuters. If you thrive in a lively environment and enjoy being part of the daytime and early nighttime community, this role offers the perfect blend of pace and interaction.
Responsibilities
- Provide exceptional customer service during peak hours, ensuring every customer leaves satisfied.
- Manage the store's appearance and stock during midday and evening hours, maintaining a clean and organized environment.
- Handle a high volume of transactions with efficiency and a friendly attitude, providing a seamless shopping experience.
- Ensure a secure and safe shopping environment during the varied dynamics of the mid/second shift.
- Work collaboratively with colleagues to handle the unique pace and challenges of the afternoon and early evening.
- Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas.
- Assist in inventory processes, ensuring the store is well-equipped for customer needs.
Qualifications
- Must be 18 years of age or older (21 in some states) and able to work weekends and holidays.
- Ability to read, write, speak, and understand English effectively.
- Basic math skills required, including addition, subtraction, division, and multiplication.
- Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Must pass a pre-employment drug screen and be subject to a criminal history background check.
- Personable and positive attitude, with a knack for making people feel welcome.
- Detail-oriented and reliable, with a flexible and adaptable nature.
- Previous experience in retail or customer service is appreciated, but not required.
Benefits: For information on benefits offered, please click on the hyperlink below.
Equal Opportunity EmployerScotchman is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law.
This Organization Participates in E-Verify
https://scotchman.com/careers
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