Automotive Warranty Manager

4 days ago


Jacksonville, Florida, United States O'Steen Automotive Group Full time
Job Overview

Located in Jacksonville, Florida, we are seeking a highly skilled Automotive Warranty Manager to join our team at O'Steen Automotive Group-Volkswagen. As a key member of our organization, you will play a pivotal role in developing and managing warranty claims, ensuring timely and accurate resolution.

Estimated Salary: $65,000 - $80,000 per year, depending on experience and qualifications.

Responsibilities:

  • Develop and implement warranty policies and procedures to ensure compliance with regulatory requirements.
  • Collaborate with internal departments to resolve warranty-related issues and improve overall customer satisfaction.
  • Respond to customer inquiries and resolve warranty-related issues in a timely and professional manner.
  • Maintain accurate and current records of warranty claims and resolutions.
  • Code labor operations and submit claims to manufacturer.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in automotive retail warranty management.
  • Strong problem-solving skills and excellent communication abilities.
  • Experience with warranty management software.
  • Demonstrated ability to work effectively in a fast-paced environment and meet deadlines.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Flexible scheduling and remote work options available.

About O'Steen Automotive Group:

O'Steen Automotive Group is a leading provider of automotive services, committed to delivering exceptional customer experiences and building long-term relationships with our clients. We are passionate about innovation, excellence, and teamwork, and we strive to create a positive impact in our community.



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