Logistics Supply Chain Manager

7 days ago


Highland Heights, Kentucky, United States Integrated Resources Full time

Integrated Resources Job Description:

About the Role

We are seeking a skilled Logistics Coordinator to support our day-to-day operations. The successful candidate will be responsible for ensuring efficient and effective operations of shipments containing clinical trial supplies and samples.

Responsibilities
  • Supports the day-to-day operations of shipments, including tracking and follow-up of 3PL sample shipments.
  • Direct point of contact for couriers for shipping, tracking, receiving, and reporting concerns related to inbound and outbound supply shipments.
  • Responsible for reviewing and reporting of daily supply order delays to the Project Management team.
  • Participates in Courier operational meetings and reports any issues or concerns regarding courier operations.
  • Supports the site services logistics coordinators and coordinates the review and action required on custom reports.
  • Investigates and resolves Quality Events, including delayed or missing shipments, and all courier events and failures.
Requirements
  • High School diploma or equivalent required and minimum of two years general logistics experience with clinical trials required or equivalent combination of education, training, and experience.
  • Excellent client and phone service skills.
  • Knowledge of Good Clinical Practices and laboratory principal's pre-analytical, analytic and post-analytic influences on specimens and results.
  • Accurate data entry skills.
  • Superior analytical, interpersonal and time management skills.
  • Excellent verbal communications and customer service skills in English.
  • Critical thinking and problem-solving skills to support quality decision making.
  • Proven negotiation and problem resolution skills.
  • Maintains confidentiality of client protocols and study data.
Compensation and Benefits

The estimated salary range for this position is between $60,000 and $80,000 per year, depending on experience. Integrated Resources offers a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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