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Nighttime Reception Specialist

2 months ago

Chicago, Illinois, United States Aimbridge Hospitality Full time
Position Overview:
The Night Auditor plays a crucial role in managing the nightly operations of our establishment. This position is essential for ensuring a seamless experience for our guests during the overnight hours.

Key Responsibilities:
- Oversee the front desk activities during the overnight shift, typically from 11 PM to 7 AM.
- Conduct the preparation and completion of all Night Audit tasks.
- Register guests and manage reservations efficiently.
- Ensure all financial transactions are accurately processed and recorded.
- Provide exceptional customer service and assist guests with inquiries and requests.

Qualifications:
- Previous experience in hospitality or customer service is preferred.
- Strong attention to detail and organizational skills.
- Ability to work independently and manage time effectively.
- Excellent communication skills to interact with guests and team members.