Operations Director

3 days ago


Springfield, Illinois, United States Spherion Full time
Operations Manager Job Description

The Operations Manager will oversee all aspects of production and distribution for a popcorn and confectionery company. This key leadership role involves managing production teams, coordinating distribution channels, and ensuring compliance with food safety standards.

Key Responsibilities:
  • Manage daily production operations and coordinate with retail stores and e-commerce channels
  • Develop and implement manufacturing protocols and quality control procedures
  • Ensure compliance with FDA, health department, and OSHA requirements
  • Oversee inventory management and purchasing of raw materials and supplies
  • Maintain and improve production processes, documenting best practices
  • Address customer feedback and implement corrective actions
  • Manage staffing, including recruiting, training, and retention programs
  • Prepare and analyze various operational reports
  • Maintain a clean, safe, and efficient work environment
Requirements:
  • Experience in popcorn or confectionery manufacturing
  • Knowledge of commercial-grade manufacturing equipment
  • Background in process improvement and best practices documentation
  • Experience with e-commerce and multi-channel distribution
  • Familiarity with inventory management systems
  • Prior experience in creating and implementing quality control policies
  • Background in employee recruitment, training, and retention programs
  • Experience with production scheduling and forecasting
  • Knowledge of food safety standards and certification programs
Qualifications:
  • Experience in food production or manufacturing
  • Knowledge of FDA and health department requirements for food production facilities
  • Familiarity with OSHA and safety requirements
  • Strong leadership and team management skills
  • Excellent communication skills, both written and verbal
  • Proficiency in Microsoft Office or similar software for record-keeping
  • Ability to work flexible hours, including evenings, weekends, and holidays as needed

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