Front Office Specialist

2 weeks ago


Melbourne, Florida, United States Florida Pain Relief Full time
Job Title: Front Office Specialist

Florida Pain Relief is seeking a highly organized and detail-oriented Front Office Specialist to join our team. As a Front Office Specialist, you will be responsible for providing exceptional patient care and administrative support to our medical staff.

Key Responsibilities:
  • Greet patients and check them in on a daily basis, ensuring a smooth and efficient experience.
  • Collect co-pays and obtain photo ID and insurance cards to be scanned into our system.
  • Check patients out as needed to assist with patient flow and schedule procedures.
  • Prepare deposits and end-of-day batch sheets, ensuring accuracy and attention to detail.
  • Collect back balances and book appointments in our Next Gen system.
  • Confirm appointments for the following business day and assist with office duties.
  • Maintain a neat and clean work environment, adhering to our high standards of professionalism.
Requirements:
  • High School Diploma or equivalent required, with 1-2 years of experience in a healthcare background.
  • Knowledge of clinic policies and procedures, as well as computer systems and medical terminology.
  • Excellent communication and customer service skills, with the ability to multitask and maintain a professional attitude.
Working Conditions:

This is a full-time position in a busy office environment with much patient contact. The ideal candidate will be able to work effectively with medical staff, management, and external agencies, while maintaining a high level of professionalism and discretion.


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