IT Support Specialist

20 hours ago


Cape May, New Jersey, United States Y-Tech LLC Full time
Job Title: IT Support Specialist

Y-Tech LLC is seeking an experienced IT Support Specialist to join our team in Cape May, NJ. As a key member of our technical support team, you will be responsible for providing top-notch support services to our customers, including installation, troubleshooting, user assistance, and training.

Key Responsibilities:

  • Diagnose and resolve technical issues in a timely and efficient manner
  • Provide training and support to customers on hardware and software solutions
  • Develop and maintain problem tracking databases
  • Install, troubleshoot, and maintain hardware and software
  • Perform backup and recovery operations
  • Consult with users to identify needs and requirements

Requirements:

  • 6 years of progressive experience in Information Processing, with 3 years specialized in Information Processing and 2 years concentrated experience in installing, diagnosing problems, and training customers
  • IT-II security clearance or current National Agency Check with Local Agency Check and Credit Check (NACLC)
  • DoD Approved 8570 Baseline Certification: Category IAT Level II (Security + (CE))

About Y-Tech LLC:

We are a leading provider of IT services, committed to delivering exceptional support to our customers. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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