Customer Service Representative

1 week ago


Birmingham, Alabama, United States Alabama Goodwill Industries Inc Full time
Exciting Job Opportunity at Alabama Goodwill Industries

Are you passionate about delivering exceptional customer service and making a positive impact in your community? Alabama Goodwill Industries is looking for dedicated individuals to join their team.

As a Donation Processor at Goodwill, you will play a crucial role in processing and sorting donations to support our mission of changing lives through the power of work. If you are a friendly, hard-working individual with attention to detail and a great smile, we have a rewarding position for you.

Key Responsibilities:

  • Warmly greet and assist donors/customers.
  • Receive and organize incoming donations.
  • Issue donation receipts accurately.
  • Sort donations efficiently and determine their quality.
  • Keep the processing area tidy and safe.
  • Follow dress code guidelines and maintain a professional appearance.
  • Complete any other tasks assigned by Store Management.

Requirements:

  • Demonstrated ability to provide excellent customer service.
  • Adherence to the organization's Core Principles.
  • Experience in retail or stock handling is advantageous.
  • Ability to follow instructions attentively.
  • Physical fitness to stand, walk, bend, push, and pull for extended periods.
  • Capacity to lift and move items weighing up to 50lbs.

Desired Qualifications:

  • Prior experience in retail or stock handling.

Physical Demands:

  • Flexibility to bend, reach, and stand for long periods.
  • Capability to lift up to 50lbs and occasionally with assistance up to 100lbs.

Alabama Goodwill Industries (AGI) promotes diversity and is an Equal Opportunity Employer. We value inclusivity and do not discriminate based on various categories.

This full-time position offers a rewarding opportunity to contribute to your community while growing both personally and professionally. Join us at Alabama Goodwill Industries and be part of a team that makes a difference.



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