Customer Service Representative

5 days ago


Birmingham, Alabama, United States Ryan Goolsby - State Farm Agent Full time
Job Description

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Establish and maintain strong relationships with customers through regular communication and follow-up.
  • Provide accurate and timely information to customers regarding insurance products and services.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain a high level of productivity and efficiency in a fast-paced environment.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a reputable and established insurance company.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and build strong relationships with colleagues.
  • Strong problem-solving and analytical skills.
  • Ability to adapt to changing priorities and deadlines.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).

About Our Company:

Ryan Goolsby - State Farm Agent is a reputable and established insurance company dedicated to providing exceptional service to our clients. We are committed to building strong relationships with our customers and providing them with the best possible insurance solutions.



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