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Client Support Representative

2 months ago


Phoenix, Arizona, United States Collabera Full time

Position Overview:

Role: Customer Service Specialist

Location: Phoenix, AZ

Contract Duration: 06 months | Onsite

Compensation: $17/Hr. to $19/Hr.

Role Responsibilities:

  • Manage 40-60 incoming calls daily to assist small business credit card clients.
  • Address a diverse range of inquiries, including but not limited to fraud prevention, payment processing, adding authorized users, managing administrative access, and resolving transaction disputes.

Key Skills:

  • Excellent communication and interpersonal skills.
  • Ability to handle multiple tasks efficiently.
  • Strong problem-solving capabilities.