Roses Discount Stores: Customer Service Team Member
2 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused Customer Service Team Member to join our Roses Discount Stores team. In this role, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities:
- Provide outstanding customer service by greeting customers, assisting with selection of merchandise, and answering questions about store policies and products.
- Maintain a clean and organized store environment by stocking shelves, recovering merchandise, and unloading trucks.
- Process transactions accurately using the POS system and handle customer funds securely.
- Ensure a safe and secure shopping environment by being constantly aware of customer activity.
- Perform other duties as assigned to maintain an effective and profitable store operation.
Requirements:
- Education: High school diploma or equivalent required; ability to follow directives and interpret retail operational documents.
- Experience: Preferably 1-2 years of experience in retail, hotel, restaurant, grocery, or drug store environments.
- Physical Requirements: Ability to regularly lift up to 40lbs and occasionally lift up to 55lbs from floor level to above shoulder height.
- Availability: Flexible schedule required, including days, evenings, weekends, and holidays.
Working Conditions:
This role requires working in a fast-paced retail store environment with extended periods of standing. You may also be required to work in the stockroom environment, which is subject to fluctuations in temperature. Additionally, you will be exposed to dust and extreme temperatures while unloading trailers.
Compensation:
The estimated annual salary for this role is $35,000 - $45,000, depending on location and experience.
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