Insurance Customer Service Representative

1 week ago


Walterboro, South Carolina, United States Kesia Brown - State Farm Agent Full time
Job OverviewKesia Brown - State Farm Agent is a leading insurance agency committed to delivering exceptional service to our clients. We are seeking a detail-oriented individual to join our team as an Insurance Customer Service Representative - State Farm Agent Team Member.

Estimated Salary: $40,000 - $55,000 per year.

ResponsibilitiesAs an Insurance Customer Service Representative, you will be responsible for:
  • Greeting clients warmly in person and over the phone, directing them to the appropriate team members.
  • Scheduling appointments and managing office communications effectively.
  • Handling incoming inquiries and maintaining accurate customer records.
  • Engaging in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Providing exceptional customer service and following up on client needs.

QualificationsWe are looking for candidates with previous experience in a receptionist or customer service role who possess excellent communication and interpersonal skills. Strong organizational and multitasking abilities are also essential. Comfortable with engaging in sales conversations and having basic computer skills, including Microsoft Office and CRM systems, are required.

BenefitsWe offer a competitive salary, paid time off, and training & development opportunities. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

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