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Assistant Manager

2 months ago

Norwalk, California, United States Pick Up Stix Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Manager to join our team at Pick Up Stix. As a key member of our management team, you will be responsible for supporting store operations and ensuring that our restaurants meet the highest standards of quality and customer service.

Key Responsibilities
  • Assist the Store Manager in maintaining high standards of store operations, including functioning as the Store Manager in their absence
  • Maintain positive and open communication with the FOH/BOH staff
  • Assist in the maintenance of proper Company and government required documents on staff
  • Assist in writing staff schedules
  • Interview prospective employees
  • Train employees
  • Participate in performance evaluation process
  • Reward employees
  • Discipline employees
  • Support operations by performing any other duty as assigned, to ensure the restaurant is producing to standards
Standards and Quality
  • Complete daily administrative tasks (reports and banking)
  • Estimate food and beverage costs, maintaining correct inventories (par levels)
  • Assist in the management of all items on the Sales and Cost analysis
  • Assist in maintaining Health Department Standards, including employee hygiene, proper food handling, equipment cleanliness, food temperatures, proper storage and rotation of inventory
  • Maintain all fire code requirements
  • Know and understands preventative maintenance schedules for the store
Sales and Customer Service
  • Address Guest complaints
  • Resolve problems
Supervisory Responsibilities
  • Directly supervises 10-20 employees in the FOH and BOH
  • Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws
Qualifications
  • High school diploma or general education degree (GED)
  • One (1) year of related experience and/or training
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of Pick Up Stix
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
  • Ability to compute rate, ratio and percent and to draw and interpret bar graphs
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
  • Ability to deal with problems involving several concrete variables in standardized situations
Physical Abilities
  • The employee is required to:
  • Stand
  • Use hands to finger, handle or feel
  • Talk
  • Hear
  • Taste
  • Smell
  • Lift and move items weighing up to 10 pounds
  • Work in loud environment
  • Frequently:
  • Walk
  • Reach with hands and arms
  • Lift and move items weighing up to 25 pounds
  • Occasionally:
  • Sit and stoop
  • Climb or balance
  • Kneel
  • Crouch
  • Crawl
  • Lift and move items weighing up to 50 pounds
  • Work with moving mechanical parts