Store Manager Trainee

24 hours ago

Norwalk, California, United States ECLIPSE RTO, LLC Full time
Job Summary

We are seeking a highly motivated and experienced Store Manager Trainee to join our team at ECLIPSE RTO, LLC. As a Store Manager Trainee, you will be responsible for learning the rent-to-own business and performing duties in all aspects of store operations, including customer service, account management, and sales.

Key Responsibilities
  • Set daily and weekly goals related to sales and collection activities, and oversee coworkers' sales and collection activities.
  • Monitor and achieve planned results for profits by effectively managing store resources, including managing and controlling store expenses.
  • Schedule and organize the daily activities and goals of all coworkers in the store, and follow-up with coworkers to adjust schedules as needed.
  • Oversee and follow-up on timely staffing of assigned store, including recruiting, interviewing, and hiring coworkers, and ensure compliance with company policies and legal requirements related to hiring.
  • Maximize retention of coworkers and reduce turnover and coworker complaints by creating a positive and productive work environment.
  • Support all efforts to comply with and effectively execute all company programs, policies, and processes.
  • Train, oversee, and monitor coworkers' commitment to exceptional customer service, and monitor and improve the sales and account management skills of coworkers through training and in-the-moment coaching.
  • Protect company assets through expense management, overseeing and controlling inventory, product ordering and pricing, cash handling, and store security.
  • Provide leadership to ensure all store's merchandising, cleanliness, and overall appearance present the best possible appearance to the customer.
Requirements
  • 3-5 years of retail/management experience.
  • Completion of RAC's Store Manager Development Program, 4th Gear.
  • Demonstrated ability to perform all essential job functions at the Assistant Manager level.
  • Computer literacy/proficiency in store operation applications.
  • Valid state driver's license and good driving record.
Preferred Qualifications
  • Friendly, with exceptional communication skills.
  • Dynamic, with an outgoing personality.
  • Driven, showing tenure and career progression at previous jobs.
  • Organized, with time-management skills and the ability to multi-task.
  • Experienced, with a keen business acumen for improving the profitability of an organization.
Competencies
  • Interpersonal Communication.
  • Drive & Tenacity/ Resilience.
  • Teamwork & Collaboration.
  • Quality Focus.
  • Customer Service.
  • Managing Others/ Coaching & Developing.
  • Planning & Organizing.
  • Decisive Judgment.
  • Business Acumen.
  • Championing Change.

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