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Wireless Sales Consultant

1 month ago

Loves Park, Illinois, United States TCC Wireless Full time
Job Title: Retail Sales Representative

At TCC Wireless, we're looking for a highly motivated and customer-focused individual to join our team as a Retail Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving revenue growth, and building strong relationships with our customers and colleagues.

Key Responsibilities:
  • Provide world-class customer service, including greeting customers, answering phones, and assessing their needs.
  • Drive monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts, and identifying revenue opportunities.
  • Build relationships with TCC Wireless employees and customers across all channels of the business.
  • Work with store management to open, close, and operate the retail facility, including cash handling, inventory count, and deposits.
  • Ensure compliance with all company policies and procedures.
  • Maintain store appearance, back room, restrooms, and individual work area according to retail store standards.
  • Explore customer needs and provide support with service activations, changes, and bill payments, equipment replacement, selling accessories, and processing price plan changes and upgrades.
Requirements:
  • High School Diploma or GED
  • Minimum 6 months experience in retail and/or sales with a strong customer focus
  • Legally authorized to work in the United States
  • Ability to work nights, weekends, and holidays in a retail environment
  • Professional, energetic, honest, patient, and empathetic
  • Ability to problem solve, analyze results, plan for the future, and make good decisions
  • Excellent written, verbal, and interpersonal communications skills
  • Reliable transportation
  • Ability to stand for long periods of time on the sales floor
  • Ability to move and/or lift up to 25 pounds
Benefits:
  • Medical, dental, and vision
  • 401k match
  • Phone service discounts
  • Development and growth opportunities

TCC Wireless, LLC is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. We do not discriminate based on age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, or any other status or characteristic protected by federal, state, or local law.