Optician - Mission Viejo, CA - LensCrafters

12 hours ago

Mission Viejo, California, United States EssilorLuxottica Full time
Job Summary

EssilorLuxottica is seeking a skilled Optician to join our team at LensCrafters in Mission Viejo, CA. As an Optician, you will be responsible for delivering exceptional customer service and providing expert optical care to our customers.

Key Responsibilities
  • Convey a commitment to providing unsurpassed customer service by performing the key steps of our selling model.
  • Execute our CEE Service Model through Connect, Explore, and Exceed.
  • Assist customers in selecting frames and lenses that are best suited for their lifestyle, Rx, and price needs.
  • Develop the optical skills of others and create an effective learning environment.
  • Ensure finished eyewear meets optical standards and customer requirements/requests.
  • Operate the Point of Sale terminal with accuracy and attention to detail.
  • Accurately operate the Point of Sale, collecting proper payment following company security procedures.
  • Take pride in the appearance of the store and ensure visual displays are in accordance with Company provided planograms.
Requirements
  • High School Diploma or equivalent.
  • State licensure or certification by a nationally-recognized opticianary association as an optician.
  • Optical dispensing experience.
  • Knowledge of current optical theory and merchandise.
  • Knowledge of current store merchandise assortment and use of Inventory management systems.
  • Strong communicator and listener.
  • Awareness of current fashion trends.
  • Sales skills - ability to use and carry an IPAD/tablet.
  • Comfortable with use of technology to engage patients, customers, and associates.
Preferred Qualifications
  • Actively studying LensCrafters Quality, Fitting, and Adjusting Program.
  • Previous customer service and retail experience.
Compensation

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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