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Customer Support Coordinator

2 months ago

Orem, Utah, United States Blue Raven Solar Full time
Customer Support Coordinator

Blue Raven Solar is seeking a highly skilled Customer Support Coordinator to join our team. As a key member of our operations team, you will play a crucial role in ensuring a seamless customer experience from beginning to end of the solar process.

Key Responsibilities:
  • Communicate effectively with customers, sales representatives, and corporate teams through phone, email, and text
  • Develop a working knowledge of Blue Raven Solar's process and the solar industry to educate and inform customers
  • Multitask in a high-volume work environment, maintaining quality and accuracy in all work
  • Meet weekly quality expectations and maintain a high level of customer satisfaction
Requirements:
  • Strong communication and customer service skills
  • Ability to take initiative and work independently
  • Critical thinking skills and ability to problem-solve
  • Ability to work in a fast-paced environment and adapt to changing priorities
Why Blue Raven Solar?

At Blue Raven Solar, we value our employees and strive to create a high-trust culture. We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.