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Customer Service Representative

2 months ago

Dover, Delaware, United States Kennebunk Savings Full time

Job Summary

Kennebunk Savings is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Process a variety of transactions accurately and efficiently, including deposits, withdrawals, loan payments, and check cashing.
  • Verify incoming and outgoing cash, including daily balancing of cash drawer, vault, and/or TCR/TCD/ATM.
  • Provide superior customer service, resolving problems quickly and efficiently, and being respectful to customers.
  • Maintain a working knowledge of company products and services to communicate effectively with customers.
  • Responsible for opening and servicing all deposit products, and providing qualified referrals to other business lines.

Requirements

  • 1-2 years of related experience in financial services.
  • Experience in a professional, service-focused, and fast-paced environment.
  • High school or General Education Diploma.

Working Conditions

  • Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards.
  • Dexterity of hands and fingers to operate a computer and other office equipment.
  • Lifting and moving of moderately heavy objects on occasion.
  • Standing for extended periods of time.