Dynamic Call Center Representative

5 days ago


Tempe, Arizona, United States UHS Full time

About Our Company:

Universal Health Services (UHS) is committed to providing high-quality healthcare services to patients across the US, Washington D.C., Puerto Rico, and the UK. We operate a range of facilities, including acute care hospitals, behavioral health facilities, outpatient facilities, and ambulatory care access points.

Job Opportunity:

We are currently seeking a skilled Call Center Specialist to join our team in Phoenix, Tempe AZ. In this role, you will be responsible for triaging calls, verifying patient insurance coverage, and coordinating data entry in multiple platforms.

Key Responsibilities:

  1. Triage calls and facilities referrals to appropriate outpatient services
  2. Verify patient insurance coverage
  3. Coordinate data entry in multiple platforms, including SharePoint
  4. Dispatch remote assessors and facilitate patient transfers with behavioral health needs

What We Offer:

  • Competitive compensation package
  • Career development opportunities within UHS and its subsidiaries
  • A supportive and dynamic work environment

Estimated Salary Range: $50,000 - $70,000 per year, depending on experience.



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