Call Center Logistics Coordinator
3 days ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Aston Carter in Tempe, AZ. As a Call Center Logistics Coordinator, you will play a vital role in resolving internal customer issues in a fast-paced warehouse and logistics environment.
**Job Responsibilities:**
- Provide exceptional customer service to internal customers via phone calls
- Analyze and resolve complex issues using critical thinking skills and problem-solving techniques
- Navigate multiple internal systems to find solutions and provide timely resolutions
- Collaborate with colleagues to ensure seamless issue resolution and maintain a positive work environment
Requirements:
- 1+ year of call center experience, preferably in logistics, collections, escalations, or help desk support
- Aptitude to work in a dynamic environment with changing rules and processes
- Calm and patient demeanor, with excellent communication and interpersonal skills
Benefits:
- $45,000 - $55,000 per year, depending on experience
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