Senior Call Center Manager for Bath Remodeling
7 days ago
Luxury Bath Technologies, a leading manufacturer of acrylic bath solutions, is expanding its team and seeking an experienced Confirmation Call Center Manager in our Tempe, Arizona office.
Compensation PackageThe successful candidate will enjoy a competitive salary of $60,000 per annum, with bonus opportunities to drive performance and success.
Job Responsibilities- Schedule and confirm appointments with customers to ensure seamless communication and timely delivery.
- Hire, train, and manage a team of skilled Call Center Representatives to provide exceptional customer service.
- Analyze customer feedback and resolve conflicts or issues promptly to maintain a high level of customer satisfaction.
- Demonstrated experience in call center management, including scheduling, training, and performance analysis.
- Excellent computer and communication skills, with the ability to work effectively in a fast-paced environment.
- A proven track record of achieving sales targets and driving business growth.
- Comprehensive medical, dental, and vision coverage.
- Paid vacation time to recharge and refocus.
- Professional development opportunities to enhance skills and knowledge.
We are looking forward to hearing from talented individuals who share our passion for delivering exceptional customer experiences. If you are a motivated and results-driven professional, please submit your application for consideration.
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