Senior Call Center Manager for Bath Remodeling

7 days ago


Tempe, Arizona, United States Luxury Bath Technologies Full time
About Us

Luxury Bath Technologies, a leading manufacturer of acrylic bath solutions, is expanding its team and seeking an experienced Confirmation Call Center Manager in our Tempe, Arizona office.

Compensation Package

The successful candidate will enjoy a competitive salary of $60,000 per annum, with bonus opportunities to drive performance and success.

Job Responsibilities
  • Schedule and confirm appointments with customers to ensure seamless communication and timely delivery.
  • Hire, train, and manage a team of skilled Call Center Representatives to provide exceptional customer service.
  • Analyze customer feedback and resolve conflicts or issues promptly to maintain a high level of customer satisfaction.
Required Skills and Qualifications
  • Demonstrated experience in call center management, including scheduling, training, and performance analysis.
  • Excellent computer and communication skills, with the ability to work effectively in a fast-paced environment.
  • A proven track record of achieving sales targets and driving business growth.
Benefits
  • Comprehensive medical, dental, and vision coverage.
  • Paid vacation time to recharge and refocus.
  • Professional development opportunities to enhance skills and knowledge.
Contact Information

We are looking forward to hearing from talented individuals who share our passion for delivering exceptional customer experiences. If you are a motivated and results-driven professional, please submit your application for consideration.



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