Order Taker In Room Dining Specialist

1 month ago


Greensboro, Georgia, United States Marriott Full time
Job Summary

We are seeking a skilled Order Taker In Room Dining to join our team at The Ritz-Carlton Reynolds Lake Oconee. As a key member of our Food and Beverage team, you will be responsible for taking room service orders over the phone, answering questions on menu selections, and checking with kitchen staff to ensure seamless service delivery.

Key Responsibilities
  • Take room service orders over the phone and respond to guest inquiries in a professional and courteous manner.
  • Answer questions on menu selections and check with kitchen staff to ensure accurate and timely service delivery.
  • Notify guests and management of delays in service delivery and communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Maintain cleanliness of work areas throughout the day and record transactions in the MICROS system at time of order.
  • Complete all closing reports, including MICROS reports, and process all payment methods.
Requirements
  • High school diploma or equivalent required.
  • No related work experience or supervisory experience required.
  • Ability to stand, sit, or walk for an extended period of time and move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
About Us

The Ritz-Carlton is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At The Ritz-Carlton, we pride ourselves on delivering exceptional luxury service and creating lifelong memories for our guests. We are committed to excellence in the care and comfort of our guests and strive to exceed their expectations in every way.



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