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Customer Service Representative

1 month ago


Gary, Indiana, United States Hard Rock Full time
Job Summary:

As a Server at Hard Rock, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests. Your key responsibilities will include taking orders, running food, and demonstrating a thorough knowledge of our menu and products. You will also be responsible for answering questions accurately and politely, satisfying the needs of our guests, and regularly checking back with them throughout their experience. Additionally, you will be expected to demonstrate responsible alcohol service and maintain a clean and organized workspace. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Take orders and run food to guests in a timely and efficient manner
  • Demonstrate a thorough knowledge of our menu and products
  • Answer questions accurately and politely
  • Satisfy the needs of our guests and regularly check back with them throughout their experience
  • Demonstrate responsible alcohol service
  • Maintain a clean and organized workspace