Clinical Operations Associate

2 days ago


Northfield, Minnesota, United States Allina Health Full time
Job Summary

Allina Health is a not-for-profit health system that prioritizes patient-centered care. We are seeking a skilled Clinical Operations Associate to join our team.

This role is responsible for providing exceptional patient experience through efficient registration processes, accurate data collection, and effective communication. The ideal candidate will possess strong customer service skills, basic computer proficiency, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Greet and welcome patients, collecting demographic and financial information as needed
  • Utilize electronic medical records to accurately document patient data
  • Assist patients with telephone encounters, providing clear and concise information
  • Collect co-pays and remaining balances, ensuring accurate financial transactions
  • Perform daily reconciliation processes to ensure accuracy and efficiency
Requirements
  • High school diploma or equivalent required; associate's degree or vocational training preferred
  • 1 year of basic computer skills and experience in a customer-facing role
  • Ability to work in a team environment and adapt to changing priorities
What We Offer

Allina Health is committed to providing a supportive and inclusive work environment. As a Clinical Operations Associate, you will have access to ongoing training and development opportunities, competitive compensation and benefits, and the satisfaction of making a meaningful difference in the lives of our patients.



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