Customer Service Liaison

3 weeks ago


Charlotte, North Carolina, United States Wells Fargo Full time

Job Summary

We are seeking a skilled Customer Service Associate to join our team at Wells Fargo. As a key member of our customer support team, you will be responsible for providing exceptional service to internal customers in account management, operations, and technical support.

Key Responsibilities

  • Review and resolve basic and tactical customer issues related to products and services, billing, and account inquiries.
  • Collaborate with internal stakeholders to ensure seamless customer support and resolve complex issues.
  • Develop and maintain a deep understanding of our products and services to provide accurate and informed support.

Requirements

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and technical skills.

About Wells Fargo

Wells Fargo is a leading financial services company dedicated to helping our customers achieve their financial goals. We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development.



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