Medical Assistant Lead
4 weeks ago
As a key member of our healthcare team, the Lead Medical Assistant plays a vital role in ensuring the smooth operation of our clinics. Under the direction of the Operational and/or Medical Director, this individual will oversee the daily activities of the clinical staff, providing guidance and support as needed.
The Lead Medical Assistant will be responsible for escorting patients to exam rooms, assisting medical providers with minor diagnostic procedures and treatments, and maintaining accurate records of patient information. Additionally, this role will involve scheduling and supervising assigned staff, providing ongoing performance feedback, and serving as a primary evaluator for interviews and preceptor for newly hired staff.
With a strong focus on customer service and teamwork, the Lead Medical Assistant will be an integral part of our clinic's success. If you are a motivated and organized individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Escort patients to exam rooms and assist medical providers with minor diagnostic procedures and treatments
- Maintain accurate records of patient information
- Schedule and supervise assigned staff
- Provide ongoing performance feedback and serve as a primary evaluator for interviews
- Act as a preceptor for newly hired staff
Qualifications:
- Customer service related experience working with the general public (2 years)
- Medical Assistant experience (2 years)
- ICD-9 coding experience (2 years)
- CPT-4 coding experience (2 years)
- Graduate from an accredited Medical Assisting Program
- Reads speaks understands and writes proficiently in English
- Effectively communicates orally and in writing
- Works independently and is self-directed
- Supports motivates and sustains a team-oriented culture
- Organizes prioritizes and coordinates multiple activities and tasks
Preferred Qualifications:
- Supervisory/management experience (2 years)
- Experience in a multiple provider medical practice
- Working with insurance/billing in a healthcare setting/insurance organization
- Healthcare information systems such as electronic health record and practice management systems experience
- Phlebotomy Certification
- Bilingual Spanish speaking
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