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Guest Services Manager

2 months ago

Doral, Florida, United States AccorHotels Full time
Company Overview
At AccorHotels, we pride ourselves on fostering a vibrant and inclusive environment where teamwork and camaraderie thrive. Our culture is built on professionalism and mutual respect, creating a workplace where colleagues become friends.

We are particularly proud to welcome both international travelers and local residents, enriching our community with diverse experiences.

Our monthly events feature unique and entertaining acts, creating memorable moments for our team. Conveniently located near public transport, our hotel is easily accessible.

We often share lunch in our communal canteen or enjoy shopping at nearby retail spaces, fostering friendships within our dynamic team.

Join Us and Be Yourself
... while enjoying a 4-day workweek.
Benefit from three days off each week, allowing for a more flexible work-life balance.Role Overview
As a key member of our reception team, your day will involve ensuring that guests are not just satisfied, but truly delighted with their experience.
You will maintain composure, even during peak check-in times, ensuring seamless operations at the front desk and efficient administrative processes for the team.Qualifications
Your personality is what matters most to us.
You should have completed training in the hospitality sector, possess relevant experience, and be fluent in English.
Your ability to motivate both guests and colleagues is essential, along with your knowledge of local attractions and nightlife.
We value proactive individuals who can acknowledge their mistakes and learn from them.
Bring not only your skills but also your unique character to our team.What We Offer
Enjoy a full-time position with a 4-day workweek, without reductions in pay or vacation time.
Experience our AccorHotels properties with complimentary stays for up to 10 nights annually.
Benefit from exclusive discounts at our bars, restaurants, and hotels worldwide.
Participate in exciting staff events and much more.