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Attendant - Parking Assistant

2 months ago

Cincinnati, Ohio, United States SP+ Full time
Job Summary

We are seeking a highly skilled and customer-focused Parking Attendant - Driver to join our team at SP+. As a key member of our operations team, you will be responsible for providing exceptional service to our clients by ensuring every moment matters for them.

Key Responsibilities
  • Deliver exceptional customer service by providing assistance when needed and communicating proactively.
  • Direct incoming customers to available parking spaces for a seamless parking experience.
  • Count vehicles on location throughout shift, as needed.
  • Issue violation warnings to tenants and visitors that violate garage policies; patrol transient and reserved parking levels as needed.
  • Provide assistance to customers that have forgotten where they parked their vehicle.
  • Responsible for being at work every scheduled day, on time and in uniform.
  • Control traffic at entrances and exits as needed.
  • Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
  • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
  • Communicate debris, water, oil spills and etc. to garage office.
  • Substitute for Valets when necessary, if authorized.
  • Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage to assist customers in a seamless transportation experience.
  • Assist Facility Manager with other duties as needed.
Requirements
  • A valid state driver's license, current address, and acceptable driving record.
  • The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus.
  • Availability to work special shifts if needed (2nd, 3rd shift and/or weekends).
  • Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
  • The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
  • The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.
  • The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
What We Offer
  • Fantastic opportunities for career growth.
  • A knowledgeable, high-achieving, experienced team.
  • Learning opportunities through our internal training program, SP+ University.
  • A diverse company that cares about inclusion, innovation, the environment, and more.
  • A free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7.
  • 401(k) Match Program.
  • Health Insurance, Vision, and Dental.
  • Short-Term and Long-Term Life Insurance.