Restaurant Operations Manager

4 weeks ago


Norfolk, Virginia, United States CheckersRally's Full time
PURPOSE OF YOUR WORK
At Checkers & Rally's, we strive to be the first choice for our guests and employees. As a member of the Corporate Field Operations team, you will be responsible for executing the restaurant plan, achieving sales and profit goals, and providing excellent guest and team service.

HOW YOU MAKE A DIFFERENCE EVERYDAY
Meeting budgeted sales and profits by managing all aspects of the P&L
Continually analyzing data and developing plans to improve sales, profits, and restaurant service and efficiency
Determining staffing needs and hiring the right candidates for the right position
Ensuring shifts are properly staffed to guarantee consistent operations and guest satisfaction
Training team members and managers on operations, policies, and procedures, and guest service
Identifying and responding to complaints and policy and procedure violations
Providing regular feedback and coaching to employees on their performance
Ensuring the restaurant is a safe, clean, and fun environment for our employees and guests

REQUIREMENTS
High School Diploma or General Education Degree (GED) - Preferred
Food Safety Certified
Over 2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
Basic math skills
Microsoft Office and general systems experience
Strong verbal and written communications skills
Ability to work flexible schedule and extended hours
High energy to keep up with our fast-paced environment
Commitment to our core values of integrity, service, excellence, and courage to be bold & grow

BENEFITS
Operations Excellence: Our team expects and delivers nothing but the best
Training & Development: We bring out the best by ensuring everyone gets well-trained
Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
Benefits & Rewards: We offer comprehensive benefits, such as Medical and Dental Plans, as well as recognition programs, including bonuses and incentives, such as our all-expenses-paid annual cruise

details available at the restaurant during your interview

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