Funeral Services Coordinator

3 days ago


North Olmsted, Ohio, United States Northstar Memorial Group, LLC Full time

We are seeking a dedicated and compassionate Staff Associate to join our team at Sunset Funeral Home, Cremation Services, and Cemetery in North Olmsted, Ohio.

About the Role

As a Staff Associate, you will play a vital role in ensuring seamless operations throughout the client family life cycle. You will collaborate with funeral directors to coordinate events, establish strong business relationships with families, and maintain reverence and respect for the deceased.

Responsibilities

  • Collaborate with funeral directors to coordinate services and arrangement conferences
  • Establish and maintain strong business relationships with families
  • Assist in preparing the memorial area for services
  • Ensure that flowers and memorabilia are returned to families after services
  • Answer customer inquiries professionally

Qualifications

  • 1 year of experience in customer service preferred
  • Experience handling difficult situations
  • Funeral professional experience preferred
  • Comfortable with basic computer operations

What We Offer

We are an equal-opportunity employer and offer a supportive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.



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