Community Liaison Specialist

6 days ago


New York, New York, United States NYC Health Hospitals Full time
Job Summary

NYC Health Hospitals is seeking a skilled Community Liaison Worker to join our team. As a Community Liaison Worker, you will play a critical role in facilitating the care of patients by utilizing a collaborative, interdisciplinary process. Your goal will be to improve the quality of care, reduce costs, and enhance patient satisfaction.

Key Responsibilities
  • Conduct post-discharge calls to patients within 72 hours to ensure a smooth transition of care.
  • Refer identified issues or concerns to the Care Management team for intervention.
  • Network with post-acute care facilities and agencies to ensure seamless transitions of care.
  • Direct staff or work as a team with other community liaison workers in the performance of liaison activities.
  • Collect, evaluate, and report information regarding community needs and objectives.
Requirements
  • One year of full-time experience in a government agency or community organization in providing community services to the public or in assisting members of the community in obtaining community services.
  • Completion of an approved six-month training program in community liaison work, plus six months of full-time experience.
What We Offer
  • A competitive benefits package, including comprehensive health benefits, retirement savings, and loan forgiveness programs.
  • College tuition discounts and professional development opportunities.
  • Multiple employee discounts programs.


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