Quality Assurance Team Supervisor
2 weeks ago
Objective of the Role:
- Ensure client satisfaction by delivering exceptional services/support while mentoring, developing, and inspiring team members.
- Provide direction and support to site personnel.
- Foster and maintain a constructive and efficient environment at work sites.
- Adhere to all organizational and client protocols.
Reporting Structure:
Reports to: Site Manager / Site Supervisor / Senior Site Leader / Site Leader
Key Responsibilities:
- Client Engagement & Business Growth
- Build and sustain relationships with clients and site staff.
- Engage in daily communications with various stakeholders at the site level.
- Operational Oversight
- Support Site Leaders or Senior Site Leaders as necessary.
- Train inspectors and ensure compliance with processes (audits).
- Relay updates in projects and work instructions to inspectors.
- Document and report discrepancies to Site Leader/Supervisor.
- Make independent decisions for subjective scenarios based on project requirements.
- Collaborate on troubleshooting and problem-solving with the Site Lead/Supervisor.
- Manage material movements utilizing inventory management systems as required.
- Perform as an inspector when necessary.
- Organizational & Management Duties
- Facilitate the flow of information within and across workgroups.
- Assist in maintaining a 5S/6S work environment.
- Technical Responsibilities
- Gather and maintain organizational reports and data.
- Utilize company web platforms to document required audits and records.
- Additional Duties
- Perform any other tasks as assigned.
Qualifications:
- Minimum of 1 year in a Quality-related role preferred.
- Proven leadership capabilities.
- High School Diploma or Equivalent.
About TRIGO Global Quality Solutions:
TRIGO specializes in operational Quality Management solutions for the manufacturing sector, particularly in the automotive and aerospace industries. With a diverse team of professionals across multiple countries, TRIGO offers a wide range of services from inspection to auditing and training. The company is dedicated to equal employment opportunities and values diversity in the workplace.
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