Quality Assurance Team Supervisor

2 weeks ago


Frankfort, Kentucky, United States TRIGO Global Quality Solutions Full time
Join TRIGO Global Quality Solutions as a Quality Assurance Team Supervisor

Objective of the Role:

  • Ensure client satisfaction by delivering exceptional services/support while mentoring, developing, and inspiring team members.
  • Provide direction and support to site personnel.
  • Foster and maintain a constructive and efficient environment at work sites.
  • Adhere to all organizational and client protocols.

Reporting Structure:

Reports to: Site Manager / Site Supervisor / Senior Site Leader / Site Leader

Key Responsibilities:

  • Client Engagement & Business Growth
    • Build and sustain relationships with clients and site staff.
    • Engage in daily communications with various stakeholders at the site level.
  • Operational Oversight
    • Support Site Leaders or Senior Site Leaders as necessary.
    • Train inspectors and ensure compliance with processes (audits).
    • Relay updates in projects and work instructions to inspectors.
    • Document and report discrepancies to Site Leader/Supervisor.
    • Make independent decisions for subjective scenarios based on project requirements.
    • Collaborate on troubleshooting and problem-solving with the Site Lead/Supervisor.
    • Manage material movements utilizing inventory management systems as required.
    • Perform as an inspector when necessary.
  • Organizational & Management Duties
    • Facilitate the flow of information within and across workgroups.
    • Assist in maintaining a 5S/6S work environment.
  • Technical Responsibilities
    • Gather and maintain organizational reports and data.
    • Utilize company web platforms to document required audits and records.
  • Additional Duties
    • Perform any other tasks as assigned.

Qualifications:

  • Minimum of 1 year in a Quality-related role preferred.
  • Proven leadership capabilities.
  • High School Diploma or Equivalent.

About TRIGO Global Quality Solutions:

TRIGO specializes in operational Quality Management solutions for the manufacturing sector, particularly in the automotive and aerospace industries. With a diverse team of professionals across multiple countries, TRIGO offers a wide range of services from inspection to auditing and training. The company is dedicated to equal employment opportunities and values diversity in the workplace.



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